Shipping Policy

Processing

Every order is quality-checked and packed by our partner atelier within 1–3 working days. You receive a tracking link by email the moment it ships.

Delivery times

All deliveries are tracked. Typical delivery times after dispatch:

  • Netherlands and Belgium: 6–9 working days
  • Germany and France: 7–10 working days
  • Italy, Spain and the rest of the EU: 7–11 working days
  • United Kingdom: 8–12 working days
  • Australia: 9–14 working days
  • Rest of the world: 10–15 working days

[Delivery windows are estimates until confirmed by our own test shipments.]

Shipping costs

Shipping is free on all orders over €75 and on every set. Below €75 the shipping cost is shown at checkout before you pay.

Taxes and duties

Prices include VAT. For deliveries within the EU, VAT and the import duty are charged at checkout, so there is nothing to pay on delivery. For the United Kingdom, VAT is included for orders under £135. For other countries, any duties and taxes are calculated and charged at checkout where available. [Confirm IOSS registration or Shopify duties at checkout before launch.]

Tracking

Track your parcel with the link in your shipping email. If the tracking has not updated for 7 working days, email support@maravesse.com and we investigate with the carrier.

Contact

support@maravesse.com · Monday to Saturday 09:00–17:00 CET.